Returns & Exchanges

At The Monroe Institute, we want you to feel confident in every piece you wear; if your selection isn't perfectly suited to your style, we offer a 30-day window for returns and exchanges on all unworn items. Our commitment is to ensure your wardrobe reflects your highest standards of quality and fit.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging, ensuring all designer tags remain attached and the garments are in pristine condition.

3

Ship the Items

Affix the pre-paid shipping label provided via the portal and drop your package off at any authorized courier location.

4

Quality Inspection & Refund

Once our atelier receives and inspects your return, we will process your refund or ship your replacement item within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing